It might seem a bit confusing or scary to find out you will be working with us at first. We might start working with you and your family because of a referral from someone like your social worker or a teacher at school, or your parents/carers may have called us themselves. We understand that sometimes life can be tricky to navigate and your feelings and responses can be hard for you to manage alone.
We will always do our best to support you and your family through any struggles you are facing. We will always listen to your voice and hear what you have to say about what has been happening for you, and how you would like things to be different going forward. We will make sure you are involved all the way through the work we are doing with you and your family and we will keep your best interests at the heart of everything we do.
Our Approach
We respond to every referral and enquiry promptly so you can get the support you need as soon as possible. We usually work with families for six weeks, but we can tailor it to your needs according to what you, your children, and your family tell us would be best and most helpful for you. We can work alongside other professionals and agencies to ensure you are able to achieve the best outcome. You can talk to our Family Support Workers about anything you need to; we will always be compassionate, empathetic, understanding and non-judgemental.
Some Feedback From Our Young People
“You’re such a caring person lots of hugs and kisses.”
“You would definitely be in Hufflepuff because you are the nicest and kindest!”
“(name removed for safeguarding purposes) asked if it would always be me taking him out and was pleased when I said it probably be me from now onwards”