Our 98% Success Rate Is Built Upon An Amazing Team, Premium Service Delivery & Happy Clients
My coping mechanisms are much stronger now so I have taken that from being in the group with you previously. So thanks for your help. Managing much better.
– Dad of 1, 52 years of age
I really appreciate your help. You are always there to listen.
– Dad of 3, 35 years of age
Thank you for your messages …. When I get a message now and then I don’t feel so lonely.
– Mum of 2, 45 years of age
I just wanted to take the opportunity to give some feedback on the support and intervention that Kishroy has provided whilst working with H kennedy.
Kishroy has been professional, understanding of the family’s needs, diplomatic, liaising with multiple services and provided us with daily updates.
Kishroy’s time has been appreciated and whilst professionals often complain I thought I would take the opportunity to compliment the service that he has provided to date.
– PS, Hertfordshire County Council Social Worker
Just wanted to send some feedback following you ending your work with the Baker (name changed for safeguarding purposes) family. I cannot sing your praises enough, you have been absolutely amazing with this family and I just wanted to thank you. It is very clear that you care very much about the children you work with and want what is best for them and you go above and beyond to ensure that they get that support. I know this family have been a challenge at times but you always keep me up to date and it has been very valuable for me to have your insight and views on what has been going on in the home.
I hope we get to work together again in the future as I think you are amazing 😊
– Social Worker
Zoe worked with a family that I have on my caseload throughout their childcare proceedings, Zoe worked with a mother of three children where there were concerns around the mothers parenting of the children, a lack of clear and consistent routines and boundaries, and her ability to effectively manage her own emotional responses to the children which inadvertently exposed the children to increased risk of harm. While Zoe worked with the family, one of the children was placed in a residential unit. Zoe worked with the family for several months – mostly virtually due to the restrictions around covid-19. Zoe was able to create a positive working relationship with the family, which had a very real, positive outcome for the children involved within the case. To the extent that it was assessed that the mother’s parenting of the children, and improved engagement with support services, that the child was re-habilitated home.
It is evident that Zoe’s relationship building skills were a key factor in the success of this intervention, specifically in terms of working alongside the mother who had previously completed interventions with workers which were not successful. The parent always had positive feedback with regards to her sessions with Zoe and feeling supported, where previously she had felt viewed professionals as adversaries.
Zoe made herself available for ad-hoc case discussions outside of the formal meeting structures and always ensured that she followed up on actions on her behalf and to the assistance of the family. Zoe attended all relevant meetings and provided regular updates where appropriate, including conferences, CIN Meetings, court statements to a high standard and within timescales.
– Social Worker
Thank you and your team once again for your service to Hertfordshire County Council.
– SLW, Brokerage, Hertfordshire County Council
Thank you for your support and advice and the help you provide me and my children.
– Dad 48 years of 2 girls
It is wonderful to work with you.
– to the CEO from CC, Social Worker, Hertfordshire County Council