Use our contact form to get in touch. Make sure you include a description of your situation. We will be in touch within a few days to let you know how we can help and to arrange a home visit.
During the home visit, we will speak with all family members to gain an exceptional understanding of the issues you are experiencing.
We create a strategy and ensure that all family members understand their role within the plan. Utilising community facilities and venues to dacilitate family activities and bonding, we work with all familliy members to address the issues.
Any parent or carer who calls us will receive an empathetic and compassionate response from all of our workers, who will discuss with you any concerns and work out the most effective way of supporting you. This may involve direct family work from us or signposting to other agencies.
No family will be left without any support and our workers will ensure that the baton is passed to another agency before stepping back.
We will respond to enquiries, self-referrals, and requests for support from parents and carers promptly.
We can offer a standard package of six weeks work or we can tailor our package to your requirements. We have over 15 years of experience in working with cases across the safeguarding threshold and have delivered high quality preventative work in Hertfordshire.
Telephone support is also a service we offer. Please get in touch to find out more.
“Thanks for all you have done. I hope you can stay on with us. D says a big thank you as well.”
“The FSW is the only professional who has helped. She is absolutely amazing and made such a difference.”
“Thanks for my food bank deliveries, I love you.”
“Thank you for sending me the notes from your sessions with L at school. I appreciate that.”
“Thank you I really appreciate all your help”
“Thank you I really appreciate all your help”
“Thank you for all of your support since working with me, we’ve laughed, I’ve cried(lots) but the main thing is you have been there for me.”
“Hi FSW… You are so incredible thank you so much. That is a fantastic letter. I really do appreciate everything you do for us. See you next week…. V x”
“You made a very big impact on the family by letting me vent to you about the school and hospital and everything you helped me amazing as you went to the food bank for me and going in to the school to talk to the boys, they really enjoyed it if i think of anything else I’ll let you know x”
“Hi
Dear FSW, it was lovely meeting you. You are a person who worked hard to bring my lovely 🥰 wonderful family together. The love 💗 which you showed to my family and me was tremendous specially to my princess 👸… God test us and if he sees that we are struggling to get through then he sends angels 👼 like you to get through it. We miss your beautiful 😍 smile 😃, kind words, warm hugs 🤗 and especially motivational & empowering words… It was sad when this journey came to an end but thinking 🤔 of the positiveness we have achieved it’s consoling my heart ♥️ and mind…I wish you all the very best in your super journey of fixing others precious life in an amazing way…I apologise to you if we have hurt 😞 your feelings…We all love 💗 you…Thank you so much 😊 …Take care…..😘😘😘😘😘🥰🥰🥰🥰🥰Z”
“We were referred to Walk the Walk by Families First. The FSW was our allocated worker and from the very beginning, she was extremely supportive to myself and our family. The FSW worked with my son Theo who has ADHD and suffers from anxiety and anger issues. She built a very good rapport with him and I feel that their meetings had an extremely positive attitude on him. He definitely listened to what FSW said and it impacted positively on his behaviour at home. The FSW also met my other children, so worked holistically with us as a family. I appreciate the work that FSW did with us and it really has helped our family feel calmer and we are all much happier now.”
“The FSW joined our family when we were most vulnerable. She fitted in straight away and has been very valuable to us at our time of need. She was always understanding of any situation. Bubbly and playful when the time was right through to calm and a listening ear and sometimes a shoulder to cry on. She was always on time, very reliable and remembered every detail. She created such a great friendship with both of my children and although she will now be greatly missed the skills she has taught us all with stay with us. Thank you for all your help and support.”
“I am delighted to share my gratitude for the amazing support service that I received from the kind and compassionate Veronica. I am incredibly grateful for her dedication and unwavering commitment to helping me through some of the toughest times in my life.
She always made herself available to listen to me, offering a supportive ear and a reassuring presence whenever I needed her. Her empathy and understanding were simply remarkable, and she took the time to understand every single thing that I had to say.
Not only did she listen to me, but she also helped me to find ways to improve on things and acknowledge my progress along the way. Her encouragement and positive attitude helped me to push through some of the most challenging moments, and for that, I am forever grateful.
Overall, I couldn’t have asked for a better support service. The care and attention that I received from Veronica made all the difference, and I am truly thankful for everything she did to help me. I highly recommend this support service to anyone who is looking for compassionate and understanding help. Thank you from the bottom of my heart!”
“You were a good help to us you helped my family in a big way me and D so happy with the work you did when we needed food you went to the food bank good website you found for us we miss you thank you so much for what the FSW did so we have new doors down stairs from family fund thank you so much we just got some carpet to put up stairs we have it done by Christmas thank you so much we all miss you when I was down you helped me so much had some in my corner thank you B and D”
“Thank you so much for everything you do for me. You are such a help and without you I could never have got through any of this…. Losing my lovely dad….Just wanted to say thank you for all your help and support during this time. We as a family really appreciate what you are doing for us and I can already see the difference in behaviour with S.”
“I always think what would the FSW do when I am faced with a challenging situation with my 2 boys.”