Of course! We don’t limit you to spending time with just one of your children at a time.

Depends on the activity and on how long you want with your child. The maximum is 4 hours.

We don’t have limited opening times. When you get in touch, we will arrange times with you.

Trained volunteers using a code of practice which includes confidentiality, impartiality and non-discrimination, supported by the National Association of Child Contact Centres.

We have a light touch approach to ensure meaningful engagement between you and your child. We are there if you need us and request our advice and guidance, otherwise we just observe.

Yes you can! Unlike other contact centres, we make it possible for you to take your child to a venue such as the zoo, a park, or an activity centre to make sure you make the best of your time together.

Children who do not have regular contact with one or both of their parents and need an impartial, safe, and friendly place to be together.  Also, children whose parents need a ‘hand-over’ point can use the centre as a safe place for this to take place.

We take professional referrals as well as self referrals. Just contact us using the form on this page and we will get back to you.

Yes, all families are encouraged to visit beforehand by appointment. It helps if the child/ren is familiar with the environment where they are going to meet the non-resident parent.

No you don’t. Just let us know beforehand so that we can ensure your wishes are made clear to our staff.

If you cancel your booking within 14 days of the contact, you will be charged for the booking of the room. This rate will vary depending on the venue.