Bubba's Child Contact Centre

Creating a safe, comfortable place where children can meet one or both parents from whom they are separated

Community Based Support Contact

Bubba - "Someone you love with all your heart"

4 hours

Up To 4 Hours Per Session

Whether you prefer evenings, weekdays or weekends. We are flexible and can work around your schedule.

written report

Short Report After Each Visit

We will provide you with a short written report so you have an overview of your visit.

allocated support worker

Effective Staff Matching

We take onboard your requests and effectively match staff based on specialisms.

Spend Quality Time With Your Children

Our vision for the contact centre is to provide meaningful, family focussed contact between the non-resident parent and their child. 

You can relax and play games, or even go outside of the centre for a nice walk. The goal is to give you the opportunity to spend quality time together in a safe and friendly space, taking part in fun activities and making memories.

Family Focused With Flexible Packages Of Support

We are family focused and listen to your needs and requirements to create a flexible package of support, unlike other contact centres, which have very limited times and availability, high fees and limited options for interaction.

We are fully committed to supporting you in seeing your child/ren. Working around your schedule and not limiting you to just 1 option for interaction, for example in a building.

Your family support worker will accompany you should you wish to leave our contact centre and go to a venue of choice, such as the zoo, park, and activity centres. This is your time, we will observe and offer advice and guidance if requested.

Our light touch approach allows you to have meaningful engagement with your child.

You Must Have Questions

Of course! We don’t limit you to spending time with just one of your children at a time.

Depends on the activity and on how long you want with your child. The maximum is 4 hours.

We don’t have limited opening times. When you get in touch, we will arrange times with you.

Trained volunteers using a code of practice which includes confidentiality, impartiality and non-discrimination, supported by the National Association of Child Contact Centres.

We have a light touch approach to ensure meaningful engagement between you and your child. We are there if you need us and request our advice and guidance, otherwise we just observe.

Yes you can! Unlike other contact centres, we make it possible for you to take your child to a venue such as the zoo, a park, or an activity centre to make sure you make the best of your time together.

Children who do not have regular contact with one or both of their parents and need an impartial, safe, and friendly place to be together.  Also, children whose parents need a ‘hand-over’ point can use the centre as a safe place for this to take place.

We take professional referrals as well as self referrals. Just contact us using the form on this page and we will get back to you.

Yes, all families are encouraged to visit beforehand by appointment. It helps if the child/ren is familiar with the environment where they are going to meet the non-resident parent.

No you don’t. Just let us know beforehand so that we can ensure your wishes are made clear to our staff.

How It Works

Step 1

(Hover/Tap)

We have an initial 30-minute meeting with both parents and the child/ren so we can get to know you. This can be in person or virtual.

Step 2

(Hover/Tap)

Working around your schedule, we set up the first appointment.

Step 3

(Hover/Tap)

Arrive at the contact centre and spend time with your child/ren. You will get a report at the end, summarising the day.

Step 1

We have an initial 30-minute meeting with both parents and the child/ren so we can get to know you. This can be in person or virtual.

Step 2

Working around your schedule, we set up the first appointment.

Step 3

Arrive at the contact centre and spend time with your child/ren. You will get a report at the end, summarising the day.

Get Started

Complete the form below and a member of our team will be in touch to discuss details and if everything sounds good to you, setup an appointment.

SESSION COST: £25.00

In Tribute To Margaret Zealy

Honouring the Work of Margaret Zealy and the difference she made to vulnerable children and families.

Bubbe

The Exchange Clubs’ Family Center has been working since 1995 to better the lives of children and to keep families together in Durham, North Carolina, USA.

The Center uses a multi-prong approach — providing support and training for families, caregivers and childcare professionals, as well as working to raise community awareness.

We have a family connection with Margaret Zealy (“Bubbe” to her grandchildren and all the children she loved) who was director of the Center for six years. She grew up in the racially-divided South of the 1940s and 50s and so took special joy in working with children and families of all colours and kinds, to do her part to help heal that rift. Her office was covered with drawings from all of “her children.”